Refund & Cancellation Policy

Subscription payments

• All subscriptions are billed in advance on a yearly basis.
• Once a subscription is activated, no refunds will be issued for partial usage, unused periods, or employee resignation.

Cancellation

• Organizations may cancel renewal at any time before the next billing cycle.
• Cancellation will stop future billing but will not affect access during the active subscription period.

No impact due to employee changes

• Replacing or removing employees does not qualify for refunds or partial credits.
• The licence can be reassigned to another employee at any time.

Questions about billing? Email support@roftr.com.